Is Glean compliant with the EU AI Act?
Short answer: it depends on how you use it. The Act does not certify tools as “compliant”. It classifies each use into a risk tier, and your obligations follow from there.
For most general productivity uses this sits at minimal-risk, where only AI literacy (Article 4) applies. Customer-facing or decision-making uses can raise the tier.
What this means for you
If your organisation uses Glean in the EU, you are a deployer. Inventory the system, write down what you use it for, and classify that use. Then handle the obligations that apply: AI literacy for everyone, transparency for customer-facing use, and the heavier high-risk duties only where an Annex III purpose is involved.
Gleanin Veillo’s catalog
Gleanisn’t in our counsel-reviewed catalog yet. That doesn’t leave you stuck: when you add it in Veillo and say how you use it, the rules engine classifies that use right away, an AI-assisted suggestion fills any gap, and anything high-risk routes to a person before it becomes a record. As counsel reviews this tool, the reviewed answer appears here and flows into every account that uses it.
How productivity tools tend to land
Typical use-case patterns in this category, and the tier each one points to. Your actual tier depends on how you use Glean.
This page is general information, not a classification of your specific deployment, and not legal advice. Run the free diagnosis to classify your actual use of Glean.
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