Inform people affected by automated decisions
When a high-risk system makes or supports decisions about individual people, applicants or customers, those people generally have a right to know it is being used.
Updated May 2026
What the duty is
Decide how you tell people that a high-risk system is involved in a decision about them, and put it in place. It draws on the deployer duties in Article 26.
When it applies
This is conditional. It applies when a high-risk system makes or supports decisions about individual people, for example loan applicants or job candidates. As with the other conditional duties, Veillo states the trigger so you can decide.
Marking it done
Once the way you inform people is live, mark the duty done on your roadmap. If the system also affects your own staff, see inform affected workers.
Veillo is compliance tooling, not a law firm. Its content is general information, not legal advice on your specific situation.
Before a high-risk system is used on your own staff, you have to inform the affected workers and their representatives. How Veillo tracks this duty.
How the roadmap derives your duties from your register, how the weighted health score is calculated, and how to work through it.
Some deployers must assess a high-risk system's impact on fundamental rights under Article 27. Who this applies to and how Veillo tracks it.
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